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Human Resource Support
Utilities 
Chesterfield-Colonial Heights Department of Social Services
(www.co.chesterfield.va.us/HumanServices/SocialServices/default.asp)
Administers programs to help with heating or cooling costs throughout the year for income eligible households. The Crisis Assistance Program is intended to meet a household's emergency heating need, when no other resource is available. The Cooling Assistance Program provides purchases or repair of cooling equipment and/or payment for electricity to operate cooling equipment.
9501 Lucy Corr Circle
Chesterfield, VA
(804) 748-1100
City of Richmond Department of Public Utilities
(www.richmondgov.com/departments/publicutilities/)
The City of Richmond provides water and natural gas service to residents and offers up-to-date utility information, such as: energy conservation tips, safety tips, rate changes, information on loans and payment plans, and important phone numbers. Senior Care Program applications are available for utility assistance.
900 East Broad Street, Room 115
Richmond, VA
(804) 644-7000
Columbia Gas of Virginia
(www.columbiagasva.com)
The company offers payment options, budget plans and credit arrangements as well as links to federal and state programs.
(800) 543-8911
Dominion Virginia Power
(www.dom.com)
Dominion Power offers a variety of programs for customers on low or fixed incomes or who may have special needs.
(888) 667-3000
Goochland Department of Social Services
(www.co.goochland.va.us/Departments/SocialServices/tabid/86/Default.aspx)
Administration of energy assistance for qualified county residents.
1800 Sandy Hook Road, Suite 200
Goochland, VA
(804) 556-5880
Hanover County Department of Social Services
(www.co.hanover.va.us/soclsvcs/default.htm)
Eligible low-income households receive federal assistance with their home heating and cooling bills within funding limits. Weatherization referrals are made to the Capital Area Agency on Aging to permanently weatherize low-income households to offset the high costs of home heating.
12304 South Washington Highway
Ashland, VA
(804) 365-4100
Henrico County Department of Social Services
(www.co.henrico.va.us/dss/)
Fuel Assistance provides payments to fuel vendors and for qualifying emergency repairs to heating equipment. Eligibility is based on income and heating source.
8600 Dixon Powers Drive
Richmond, VA
(804) 501-4001
Miss Utility of Virginia
(www.missutilityofvirginia.com)
The Miss Utility center notifies participating utilities of the upcoming excavation work so they can locate and mark their underground facilities in advance to prevent possible damage to underground utility lines, injury, property damage and service outages. In addition, it offers links to the various utility companies in the state.
(800) 552-7001
Powhatan County Department of Social Services
(www.powhatanva.gov/soc)
Administration of energy assistance for qualified county residents.
3908 Old Buckingham Road, Suite 2
Powhatan, VA
(804) 598-5630
Richmond City Department of Social Services
(www.ci.richmond.va.us/departments/socialservices/)
The Energy Assistance Program assists low-income households. The program consists of three components: Fuel Assistance, Crisis Assistance and Cooling Assistance. The Fuel Assistance component helps eligible households in emergency energy situations, which cannot be met by Fuel Assistance or other resources. The following types of assistance are available if eligibility conditions are met: purchase of a portable or installed fan, purchase and installation of an air conditioner, payment of an electric utility security deposit, or payment of the electric bill to operate the cooling equipment.
900 East Marshall Street
Richmond, VA
(804) 646-7212
